Mexico: Hotel Marriott Reforma

The Marriott Reforma is located in the Zona Rosa, the cool and gay friendly neighbour -with its laidback restaurants and bars with terraces on the street sides-. The regular rooms are a little small but the ultra soft bedding, the high end installations (including a well equipped gym and a cute terrace pool sitting next to a jacuzzi) and the sophisticated decor make this hotel deserve its four stars. Nothing one would’nt expect so far. However, The Marriott had a few surprises in store for us. When we checked-in, nobody bothered telling us there would be an extra charge (of 50$ per night!) because we were accompanied by a dog. We were told –and we even doubled checked the info to make sure- that access to the Executive Lounge was included in the price of our room...which appeared not to be the case when we checked-out and got the bill. Because of the extra-charges for the dog and the use of the Executive lounge, the bill had almost doubled. Not a good surprise, especially when you have a plane to catch and no time to sort the situation out. So we paid what they asked. Back in Canada, we called to make a claim and after a lot of talking, all we got was a very small refund.


Downsides:
-pricey
Warnings: When you check-in, find out exactly what you will be billed for and double-check the info
Price range: $$$
Global evaluation: Lukewarm
Coordinates: Paseo de la Reforma #276, Mexico City (Mexico) Tel: (52) 551 102.7030
Website: www.marriott.com